How much are the delivery charges?
Beauty Additions provides a flat delivery cost of N1,000 on all items within Lagos metropolis and N3,000 nationwide as appropriate.
Beauty Additions delivers Nationwide to all states in Nigeria.
What is the estimated delivery time?
Every item bought on Beauty Additions is processed and delivered within 3 working days within Lagos and up to 5 working days nationwide. Orders after 12 noon may be shipped the same day or the following day.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email confirming the shipping details. How will the delivery be done?
We process most of our deliveries through reputable couriers. Does Beauty Additions deliver internationally?
Beauty Additions does not currently deliver items internationally. Special requests on international delivery can be mailed to customer service for review. You are more than welcome to make your purchases on our site from anywhere in the world, please ensure that the delivery address is within Nigeria.
Our orders get shipped out to our customers as soon as possible after receipt of proof of payment! Generally delivery takes between 3-5 working days, depending on where in Nigeria our customers are based. Beauty Additions strives to deliver reliably and on time as promised. However, we have to bear in mind that sometimes things happen that are out of our control. In such cases it may take longer but we are always doing the best we can to get deliver orders directly to our customers as fast as possible.
Please remember that all orders are delivered during business hours (from 9am to 6pm). It is not possible to confirm a delivery time, so please ensure that there is someone on site to receive your order.
Note: a working day refers to a normal business day and would exclude Saturdays/Sundays and public holidays.
When do we start counting days?
This depends on your payment method:
Electronic Fund Transfers (EFT): From receipt of proof of payment. Please email through the proof of payment to firstname.lastname@example.org
Cash on Delivery (COD): From the time that the customer places the order
As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that your package is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take accept the delivery, we may leave a card giving you instructions on either re-delivery or collection from the courier.
Any delivery is subject to acts which are beyond the control of Beauty Additions. These include (but are not limited to) inability to secure labour, power, internet services, GSM network connectivity, materials or supplies, or by any act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.
To follow your order, please use the tracking ID (order number) sent to you in your confirmation email. Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage.